Shipping & Delivery Policy

Effective Date: January 2026

At ACRA Farming, we are committed to delivering your farming-related products safely and on time. This Shipping & Delivery Policy outlines how we process, ship, and deliver your orders.

1. Order Processing Time

Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed on Sundays or public holidays.
You will receive an order confirmation email after successful payment.

2. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout.
We may offer free shipping on selected products or promotional offers.

3. Delivery Time

Delivery timelines typically range between 3–7 business days.
Delivery time may vary depending on your location.
Remote areas may require additional delivery time.

4. Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS. You can use the tracking number to monitor your shipment status.

5. Delivery Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

Weather conditions
Courier partner delays
High demand periods
Unforeseen logistical issues

ACRA Farming is not responsible for delays caused by external factors beyond our control.

6. Incorrect Address

Customers are responsible for providing accurate shipping information. We are not liable for delays or losses resulting from incorrect or incomplete addresses.

7. Damaged Packages

If you receive a damaged package, please contact us within 48 hours of delivery with clear photos of the damaged item and packaging.

8. Contact Information

Company: ACRA Farming
Email: support@acrafarming.com